Timely and accurate access to critical information helps streamline processes and improve team communication. This enables healthcare staff to effectively provide the most responsive patient care and essentials for business continuity and process improvement. Through identification, prioritization and communication of potential risks to pertinent staff across the healthcare facility, a facility can proactively lower the probability, frequency, and severity of the potential event.
Syntex IMPACT ERM® software helps organizations to execute and improve processes and communicate risks real-time and effectively across hospital and clinical teams with built-in data security across your internal network and Internet connections.
- Quality improvement and Quality management
- Patient safety
- Patient Feedback and Complaints Management
- Infection Control
- Event reporting
- Environmental safety
- Sentinel event management
- Obtaining and renewing certifications / accreditations
- Government regulations and standards
- Staff occupational safety and health
- Reporting to Patient Safety Organizations
- Data Security
- Identification, prioritization, communication and mitigation of risk in a timely manner
- And much more...
Trust is built on . The of a hospital or healthcare facility is vital to and gaining patient confidence relevant to the success of the facility, staff and patients. Part of making the grade includes enabling an organization to more effectively meet regulatory compliance standards and regulations. Also, performance is recognized and awarded by the acquisition of industry-renowned accreditations through entities such as the Joint Commission (more on JCAHO at their website at www.jointcommission.org) and through recognized achievements such as The Eisenberg Award provided to individuals and facilities that show marked improvement in patient safety and quality of care. In addition on an ongoing basis, performing comparative reporting based upon the AHRQ Quality Indicators provides an organization an opportunity to benchmark its improvements over time.
IMPACT software can help your healthcare facility attain these higher standards and elements of performance for national patient safety through continuous improvement in areas such as:
- Reporting critical real-time exposures on a timely basis;
- Conducting periodic assessments (in time frames defined by the facility) for a variety of processes and management systems;
- Communicating standards and procedures automatically through email notifications and browser-based dashboards and mobile handhelds
Ways that Healthcare Companies use IMPACT ERM
Regulatory Compliance
Regulations for Healthcare companies are extremely complex and interdependent making regulatory compliance more difficult to manage. IMPACT ERM® Suite software helps Healthcare facilities in their compliance initiatives
and helps to facilitate inspections, audits, findings and analysis by
increasing awareness, improving responsiveness and measuring the effectiveness.
Healthcare Management Systems
IMPACT ERM® Suite helps Healthcare organizations facilitate the management of system elements, compliance, continuous improvement, communication, analysis and reporting around a variety of management systems and excels in enabling the execution of these programs (such as Six Sigma, JCAHO ORYX, Universal Protocol, AHRQ programs, etc).
Data Collection & Reporting
IMPACT ERM® facilitates data collection and reporting through easy-to-use interfaces delivered via a browser. It brings immediate value through consolidation of disparate management systems and other systems while storing data into a single-integrated database. Every member of the team can use simple forms to enter data even in remote locations, while leadership and decision makers easily analyze information to identify opportunities to streamline processes and improve communication across the entire organization.
Business Value for Healthcare Companies
Measure, manage, and mitigate risk.
IMPACT ERM® delivers capabilities for event management, audits, quality & environmental management, regulatory compliance assessment, and cross team continuous process improvement. Integrated communication and workflow processes non-intrusively engage all levels of the organization in reactive as well as proactive risk identification and execution of action items to help strengthen risk reduction systems. Healthcare companies of any size can rapidly and affordably deploy a standardized set of business processes based on industry best practices.
As these processes propagate safer, more efficient practices throughout the organization, quality of care and productivity both increase. These factors have the highest impact on operational performance and reputation.
Understand patterns of operations and performance.
IMPACT Exec® Analytical & Reporting Tool provides sophisticated analysis, reporting and dashboarding tools. These tools enable Healthcare organizations to analyze experiences within and across facilities to more accurately predict future requirements or identify gaps within the existing processes. By analyzing Clinical Decision Support data across teams and facilities, potential gaps and requirements become more apparent. The workflow capabilities of IMPACT ERM® can then be used to engage the appropriate team members in the prioritization and execution of proactive and corrective action items.
Contact a Syntex Healthcare specialist
Downloadable Brochures
Register for FREE IMPACT ERM Whitepapers, Presentations and more...
Review IMPACT Enterprise, feature by feature
Download an IMPACT Hosting solution brochure (PDF 353kb)